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Overall Rating Sullivan Plumbing, Heating & Cooling

Sullivan Plumbing, Heating & Cooling
5 Star Rating
(1363 Reviews rated 5 Stars)
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I highly recommend Bob Anderson!! Absolutely exceptional service, he came and is very polite, courteous and timely. I fully trust his work and will use him every time. I tell all my friends and family about Bob and Sullivan Super Service!! A

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My furnace has never been so quiet or ran so efficient until having Sullivan, HVAC guy's work on it.. Definitely one of the best yet, I highly recommend them!

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SSS is exceptional in its knowledge, quality of work, and customer service. We couldn't be more pleased with the people who have helped us. They are honest, kind, and fun to have around. They do their best for their customers and that's a rare thing to fi

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My plumbing situation turned out to be way more complicated than initially thought. These guys spent so much time at my house and didn't leave until the job was finished at 8:15 PM! This was a very frustrating 24 hours and they really helped make a bad si

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Brandon, was very professional, prompt, and he made sure that I understood the work that he needed to perform. Brandon, cleaned up after the work he done and explain how everything worked afterwards. I appreciate how fast the service call was dispatched t

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I guess I couldn't post another review, I did post one about a month ago. I give an 5 star all the way

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Ryan S. was fantastic - as we have come to expect from Sullivan!

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I had a very difficult-to-diagnose issue with an uncommon boiler going kaput. Brandon worked with me and included me in the thought process for diagnosis and was open to ideas for solutions in a very collaborative and mutually respectful manner. I really

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Scott and Matt came out quickly after my call to Sarah this morning. This was actually the second time we had to call for the same clogged sewer line. After clearing the line one more they found a second broken section of the line. Scott sent me an estima

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I had Sullivan give me a bid on an AC and furnace replacement. Glenn was extremely thorough in his inspection of our house, offered multiple options and explained the tradeoffs between them. Prices were in line with the other bids that I got, but Glenn wa

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We had old lines that were failing. Spoke to Scott who set up the replacement of the lines. Sarah W communicated the info for replacement and Mark B and Matt F did the work. They did an excellent job. It went smoothly. All persons at Sullivan were delight

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SSS is very detail oriented. They have the customers best interest in mind. If you had equipment installed by another company and are now working with SSS, be sure to ask SSS to make sure your equipment is hooked up and is operating the way the machine is

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Last week I had some major plumbing work done by Matt and Ryan. They were both very polite and informative. While the price was alittle high, you get the type of service you pay for. A week later, I had a question about resetting the toilet which I did my

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I have been on a service plan with Sullivan for the past 2.5 years. They are absolutely phenomenal! Excellent customer service. Very reliable and easy to work with. I had another positive experience today.

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Sullivan service is the best. Today's technician was Ryan. He was knowledgeable and contacted a restoration company himself when he saw no visible signs of leakage. I appreciate Maureen keeping me abreast of when I would be seen.

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The customer rep called me early enough yesterday to let me know my furnace could not be checked due to emergencies elsewhere. She rescheduled me for today. Ryan came today and checked my furnace. Now I feel safe knowing my furnace is working properly. I

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Thank you so much for the 5 stars, John! They make us so happy. We look forward to serving you again!

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I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

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I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

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The service quality is excellent. Ryan was very helpful solving the problem. Thanks a lot.

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Fast, convenient and affordable.

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The web pages you have for customer reviews are confusing and difficult to use. For me, they never act the same way twice. Google just takes me to a map. I cannot leave a review there. Then the system asks me if I was able to leave my review. When I say n

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Had a small leak from drain pipe joint. Jenell was very quick to arrange emergent service. Nick arrived and fixed the problem very quickly. Result -- problem was fixed almost as soon as it appeared. Well done!

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Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded

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Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded

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The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan. Update: called Sullivan for an unrelated plumbing issue. Jason and Scott were at my house in under an hour,

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Bob was helpful and honest about the issues with my furnace which I appreciated and will definitely recommend to others

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Ryan from Sullivan Super service installed my new kitchen faucet this morning. Perfect! Thanks, Maureen, for getting me on the schedule so soon.

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Greg was super personable and friendly without being overpowering. He didn't mind my chatting with him and looking over his shoulder as he worked. He explained everything he was doing. I hired Sullivan via HomeAdvisor to replace a kitchen faucet (I suppli

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Been using these guys for over 20 years. Always prompt and courteous and get the job done right.

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Jack was great! He was on time, courteous and efficient.

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Jack, the technician, came exactly when he said. He quoted an expensive cost, but was able to help me reduce it. I certainly appreciated that. He then proceeded to fix the problem. Unfortunately, the drain stopper was leaking. I called and he came back th

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Fast, friendly, efficient & very informative. Chris, Jim & Glenn were great to work with & job was done, to my satisfaction, on the day scheduled. Very satisfied and would highly recommend.

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Thomas did an excellent job! He was polite, efficient & thorough.

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100% professionalism from start to finish! I so appreciated that someone answered the phone right away when I called the first time. Someone was at my house the very next day! The tech was polite and knowledgeable, and explained all of our options in grea

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Bob and Maureen were very helpful and courteous! Thank you

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Sarah was especially helpful on the phone. She assigned a technician to come out the same day we had a problem with our furnace. She was friendly and knowledgeable. Nick, the technician Sarah sent to our house, is clearly experienced and enthusiastic abou

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I received excellent service from Maureen by her quickly getting Nick to us to fix our furnace. Nick was very professional, assessed the problem, secured the necessary parts and promptly fixed our furnace. I couldn't be more pleased with their customer se

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They are very respectful and they get the job done, they also clean up after they get done working.

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Although I was not present for the inspection, my husband reported the technician was knowledgeable, courteous and relayed valuable information about future maintenance. We would use his service again definitely.

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Bob Anderson was very helpful, looked beyond the surface problem to make sure there wasn't a worse issue, suggested alternatives, and set up a follow up so I can get replacement quotes. This is my second time working with Sullivan Super Service, they are

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Mark and Janell were great! Exceeded my expectations.

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Really would refer everyone to you and am so glad and appreciate you sending Nick to help us out.

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As always, Sullivan was fantastic. Fast, early service on the only day I could get off. Ryan was knowledgeable & considerate. He fixed my plumbing issues in no time. This is the second time I have called Sullivan & and they did not disappoint.

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Ryan was just here to perform our annual heating system maintenance. He provided excellent service as do all Sullivan technicians. Administrative staff is also excellent. Since we moved to Pittsburgh six years ago, we've had a maintenance agreement with S

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Ryan was just here to do annual maintenance on our heating system. He provided excellent service today as do all Sullivan technicians. Administrative staff members are also excellent. Since we moved to Pittsburgh six years ago, we've used Sullivan for hea

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To start of your receptionist set the tone by being so friendly and helpful. Even when I called back to check if there was someone coming as it was getting late she remained calm and reasuring. Your service rep arrived around 4pm and immediately I could s

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Scott D and his helper Jason came to investigate my sewer problem and estimate the cost to fix. They both were very friendly and knowledgeable taking time to explain each aspect of the problem. Their costumer service was above and beyond what I could hope

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Mark and Jason were great. They cleaned up when they were done and were quick and efficient. I would recommend this company and the guys.

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Scott is a wonderful person trying to solve my problem.

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Excellent service

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Help was very professional and pleasant.

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Matt Fontana teamed with Nick Hotujec to upgrade our basement laundry plumbing, which was aging badly. In fact, we had them re-plumb the entire laundry. They did an excellent job: new water lines for washer and deep sink, new hoses to washer, new standpip

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At the conclusion of a previous service call during which Nick Hotujec performed our seasonal furnace check and repaired an emergent malfunction, he pointed out a drain line from our kitchen and basement laundry that showed significant corrosion. He noted

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Our furnace malfunctioned two days before our previously scheduled pre-winter HVAC check. Sarah very quickly got us moved up on the schedule. Nick H. performed some very skillful trouble shooting and came up with a diagnosis that completely surprised me.

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I have trusted my boiler to Sullivan since I bought the home 9 years ago. They are always professional - show up the day they're scheduled, give a heads up when they're en route, wear booties in the house - and their technicians seem knowledgeable about t

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Ryan from Sullivan Super Service did my Fall furnace check-up and talked to me about some faucets I’d like to replace. He is very knowledgeable and professional. Renee is always very courteous when I speak to her on the phone, also, and schedules my appoi

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Jack was extremely helpful and did a great job. We had a particularly difficult plumbing problem, one that other plumbers had said was not solvable. Jack figured out what was and what was not possible, and took on a task that turned out to be very difficu

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ALWAYS FIRST CLASS SERVICE. BOB A. IS A WORLD CLASS TECHNICIAN. SUPPORT STAFF VERY COURTEOUS AND A PLEASURE TO DEAL WITH.

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laura is a great tech,she told me all she did. and showed me what needed to be done.sullivanis a great company

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Consistently good experiences with Sullivan Services and our most recent visit last week with service technician Nick Hotujec was no different. Nick was fantastic! What a nice, respectful and knowledgeable person - he loves what he does and was engaging a

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Excellent product and installation

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Appreciated the service provided by Sullivan Super Service. The technician conducted himself in pleasant and professional manner.

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Very good, professional and helpful service. I am very happy with my experience with Sullivan

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Excellent service and technician from beginning to end. Will definitely call Sullivan for all plumbing needs going forward. I finally found an awesome fair plumber.

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Excellent rep. Came when they promised. Called to let us know they were coming. Diagnosed the situations and then provided estimates on the spot. Price was fair to us so we elected to do the work with Sullivan and they nailed it perfectly. I will use them

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As an owner of an older house, every fall I make a point to have our furnace inspected. It's convenient to have the Sullivan Service plan and its reassuring to know that the Sullivan technicians are knowledgeable and thorough in the furnace inspection pro

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Ryan, was professional, courteous, knowledgeable Great Company on time and reasonable

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Nick was very knowledgeable. He explained everything in detail that had to be done

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Excellent plumbing service!

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Bob was great: polite, trustworthy, competent, clear -- and he fixed the problem

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Bob was terrific. He was efficient, informative, unassuming, trustworthy -- and he fixed the problem. Sullivan is definitely worth keeping as the guardian of our plumbing, heating & cooling.

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Excellent! Responded promptly! Great communication! Professional and courteous! Got us back up and running!

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The men who were here were quick courteous and professional

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Laura was quick, courteous and professional

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Always wonderful!

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Great Service!

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it was great service and are telling everyone about it ryan was great service tech

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Brandon was great, very informative and cared about resolving my issues.

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Greg and his team responded quickly to our needs and got the job done efficiently and within budget.

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I'd love to recommend Ryan who found the problem with my noisy, phantom-flushing toilet.    He also gave me 3 options as solution.   I am happy that this "least invasive" option worked beautifully. So he is knowledgable.Ryan also conducts himsel

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Brandon S was our Service Technician with Sullivan Super Service. He was excellent. We are so happy with his service we are calling again for our furnace and plumbing needs, and we're asking for Brandon. The service was prompt, neat, he explained everythi

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Laura was wonderful. She explained everything she was doing and why she was doing it. She also explained the results in language a lay person could understand. Also was a good listener. Through our conversation she was able to recommend other services tha

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Very nice, clean , informative as to what the problem was and the solutions to resolve the issue. Office staff was very personable and polite. Thank you guys!

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They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.

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They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.

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Bob Anderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasur

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Ryan was great...friendly, professional and knowledgeable!

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I had called to schedule my annual furnace checkup and Maureen was very professional and friendly. On Friday, the 11th, the office kept me updated as to when to expect Ryan. It was an extremely busy day for them with emergencies. Ryan arrived late in the

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As always Sullivan Service was great - thank you Mark for your creative thinking and hard work installing the utility sink!

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We've been having Sullivan Service do our furnace inspections for a few years now and have always been very satisfied. This time was no different. Mark called to tell me he would be here in 10 minutes and he was. He took extra time to check something whic

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Furnace check was done efficiently and annual discount cost makes it very affordable .

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Robert A was great. He is just like everyone in this company. They all great. When you call they make you feel important. I will only have this company work in my house. Plus you feel safe with this company and staff. I have use them for 5 years.

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Great service. Great, knowledgeable people. Totally professional. DH, Point Breeze

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Very professional, friendly and fast excellent service.

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Matt did a very good job. He was at my house last year for my furance check too.

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Matt and Jason were respectful, and quick with the service. They explained the changes that needed to be made every step of the way. I really appreciate you all fixing my house trap.

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We had a great experience with Sullivan! Matt D. was very efficient, professional, and friendly. He did a Super job and made sure everything was to our liking before he left. Highly recommended!

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You all were great! Will recommend you to all my friends.

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I recently had to get my house trap replaced because the cast iron pipe was rusted and this was causing back flow into the house. Matt and Jason were very professional and did excellent work. The job was much tougher than expected because the house trap w

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Thank you so very much for your prompt, efficient, and dependable service.

Mary Sue from North Braddock

We have always been pleased with Sullivan’s work and assistance in time of need.

Pat from Dravosburg

Wants to thank everyone for their help! Everyone was great and she is more than satisfied.

Carolyn from Stanton Heights

Thank you for connecting my rain barrel. I appreciate your company volunteering to help accomplish this project.

Dorothy from Forest Hills

We are always really impressed with all aspects of service.

Mimi from Sq. Hill

I’ve been a customer for over 20 years and the service with Randy and Brad is great!

John from Squirrel Hill

Donna’s help is better than excellent. All technicians over all past visits have been super.

Charles from McCandless

Outstanding team effort from sales and installation

John from Forest Hills

Sullivan Plumbing is the Best in so many ways. You have helped us a lot. Your techs are super “across the board”.

Anonymous

I am very pleased with the technician and his explanation about my plumbing problem, no other plumber has ever done this. I have had at least 20 plumbers in the past 50 years.

Irene from Pittsburgh and Allegheny County

Dear Mr. Sullivan,
This letter is to acknowledge the professional and friendly service I received from your employees, Brad and Mark in my home the morning of June 5th. They arrived within two hours of my call on a clogged kitchen sink drain. They worked quickly and yet not hurriedly. I explained that I had a competitor in two months earlier for the same problem and that I called them this time but they could not do the work until the next day. So I saw your ad in the Yellow Pages and decided to give you a try. John Sullivan was very helpful on the phone and scheduled the visit. The boys came in and completed the work and left my kitchen the same way they found it, clean. Which is more than I can say for the competitor from the earlier visit.

They took the time to explain my options. They did a good job explaining the benefits of using the enzyme product to open old iron pipe and I purchased that product on top of the service call.

I think these mean are an asset to your company and should be acknowledged for doing what is seldom found, providing knowledgeable and friendly service.

Mark from Bethel Park

Dear Mr. Sullivan,
I am writing this letter to let you know how very please I am with the new furnace Bob installed for us. It works wonderfully.

Also, I am not in the habit of letting my mother be at home alone when someone is coming into our home to do any kind of repair but I felt so at ease with Bob that I was very comfortable with her being there by herself. The saved me from taking 2 vacationd days off.

Again, the work was excellent, Bob was wonderful and the price was right.

Phyllis from N. Braddock

For all your plumbing, heating and air conditioning needs in Pittsburgh and Allegheny County, call Sullivan Super Service today.

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