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Read From Over 600 Happy Customers

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Overall Rating Sullivan Plumbing, Heating & Cooling

Sullivan Plumbing, Heating & Cooling
5 Star Rating
(1425 Reviews rated 5 Stars)
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Bob & Ian were friendly, courteous, knowledgeable, & professional. They spent most of their day at our house completing our new air cleaner installation and servicing our furnace and air conditioner units.

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Bob and Ian spent most of today installing our new Aprilaire air purifier. They also serviced our furnace and air conditioner. They were courteous, explained everything in detail, left the furnace room as clean as they found it, I could go on... The price

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I had Greg over to snake our line today and he was awesome. Very nice and knowledgeable. Explained everything really well and super personable. Great price for this service too. Highly recommend

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Always a pleasure working with them. Professional, on time, and helped me figure out the best options in my budget

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Great servic.E Great service!

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Sarah and Ryan were just the best! Representing the company very well!

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Ryan was just terrific! He explained everything as he went along and just did a great job! Will ask for him again! Serve call from their offices was also very professional! They made the unpleasant reason for being here very pleasant indeed!

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Greg came fast to help "Super Greg" very very patient and understanding I will call again no doubt!Professional!!!

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We have been a part of the Sullivan family for 18 years now. The techs are knowledgeable and explain your opinions. We know our home is in good hands with Sullivan

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We love Sullivan! We have been with them for 18 years now. Laura is our newest tech and she does great work . They always give us options and do the job same day so no waiting around and they get it right the first time. We feel like family ?

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I cannot thank Sullivan enough! Matt was so courteous and attentive to keeping me in the loop every step of the way! Scott, Tom, Jake, Jack, and Jim were all so kind, informative, and helpful! This was such an unexpected financial burden and the whole com

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Scott D was wonderful! He was very knowledgeable and explained everything he did. He wasn't pushy and understood what we needed and got it done!

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Nick was fantastic to discuss my project. While we did not use Sullivan for this, Nick has earned my trust. I look forward to the possibility of working with him in the future. Maureen was extremely pleasant and accommodating.

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thorough service as usual and fast response to my service request

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Ryan Storer arrived at my house about 20 minutes after I called and had the problem fixed in 10 minutes. Ryan is one of the most pleasant service persons I have ever met in my 60 years. This is the second time he has been here and I would request him ever

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My husband and I are extremely satisfied with the prompt, thorough service we received today on our two sink hook ups with Sullivan. Ryan S and Bob A were professional, proficient and left the work areas in perfect condition. We will be calling them for a

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Heating, Plumbing and cooling

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I am very pleased with the entire experience. Glenn knows his business and made all aspect easy to understand.

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I have used them for both plumbing and hvac. They arrive quickly and are honest and upfront about costs!

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The service was quick and the servicemen were informative and super nice. I had a very serious sewage issue and though it was expensive, they kept me informed the entire process of what was being done, why it needed to be done, and how much it was going t

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Ryan and Maureen were both great, helpful, courteous! Good experience.

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Service was prompt, fair, informational and all around a great experience!

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The service was exceptional. Ryan S. was great, honest and forthcoming. Sarah W. Was very courteous and helpful as well.

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Maureen was friendly and very helpful. She arranged for a technician to come out to fix the garbage disposal that day. Fifteen minutes later Ryan S. arrived. and ten minutes later the disposal was working! Ryan is the most pleasant service person I have e

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Wonderful service. Prompt when called and do the job right the first time

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Had a backed up main in the basement. Guys came the same day as call and worked for 2.5 hours to snake drain, test downspouts and we finally found my clean-out which was in the room under the porch and partially cemented over. That's where the clog was. T

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Glenn was great! He's very knowledgeable, responds to your messages in a timely manner, and personally came out to review his team's work when we had a new boiler installed.

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Ryan is an excellent worker as a Sullivan Service employyee. Sullivan should be very proud to have someone of his caliber working for them. Ryan has work for me on previous projects providing the same professionalism. I would recommend him for future oppo

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Ryan was very helpful with the repairs to my bathtub. He assessed exactly what needed to be done and explained how he would approach the necessary tasks to complete the work. I found the work to be rather tedious since is was in close quarters but Ryan ha

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Nick came to fix a problem with the plumbing. Always happy with Sullivan. Great work.

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Fast, knowledgeable, polite and affordable. My plumber from Sullivan was everything I was hoping for and more. He diagnosed the problem swiftly, came up with a reasonable and coat effective solution within minutes and finished his work. I have nothing but

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Maureen in the office was very nice and helpful Gregg the technician opened our drain in minutes We had another company open this same drain and when they left we would still get some water in the floor. Now it is nice and dry. I’ll be call Sullivan Super

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Did a great job diagnosing a problem with a drain, and didn't charge me for what didn't work. Would (and will!) call them again.

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Thank you for the prompt service! Scott and Lloyd were friendly polite and professional. Explain the options available and we're able to remedy sewer problem within 45 minutes. Would definitely recommend to anybody needing drain services. Five stars for b

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The technician, Ryan, was prompt, personable and competent. I would use their company again.

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Knowledgeable plumbers that do great work. They were very helpful when they walked me through how to shut my water and gas off to my hot water tank at 10 o’clock at night on the phone. Ryan & Erica came the next day promptly and installed a new hot wa

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Had a very pleasant conversation with Maureen, she was extremely helpful and setting me up with a technician because my furnace quick working. Brandon was the technician that came over to my house he was very polite and informative. He got my furnace up a

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no comment

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Scheduling an appointment was very easy, and the rep was very kind and responsive. Scott and Jason were extremely helpful when they came to my house. They took the time to make sure I understood the system in my house and options for future repairs and ma

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Laura our service technician did a great job assessing our plumbing issues. Scott our camera technician did a fantastic job. Great customer service from both parties. Provided a good estimate and explanation of the problem and came up with multiple soluti

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I highly recommend Bob Anderson!! Absolutely exceptional service, he came and is very polite, courteous and timely. I fully trust his work and will use him every time. I tell all my friends and family about Bob and Sullivan Super Service!! A

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Could not recommend Bob Anderson enough! Superb technician! I recommend to all my friends and family! Timely, courteous and professional. Ask for Bob every time!!

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My furnace has never been so quiet or ran so efficient until having Sullivan, HVAC guy's work on it.. Definitely one of the best yet, I highly recommend them!

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SSS is exceptional in its knowledge, quality of work, and customer service. We couldn't be more pleased with the people who have helped us. They are honest, kind, and fun to have around. They do their best for their customers and that's a rare thing to fi

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My plumbing situation turned out to be way more complicated than initially thought. These guys spent so much time at my house and didn't leave until the job was finished at 8:15 PM! This was a very frustrating 24 hours and they really helped make a bad si

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Brandon, was very professional, prompt, and he made sure that I understood the work that he needed to perform. Brandon, cleaned up after the work he done and explain how everything worked afterwards. I appreciate how fast the service call was dispatched t

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Nick H. came to do a furnace check for me. It was just routine. He is extremely courteous and professional. He answered my questions. He was one of the original workers who came and installed my furnace. Everyone at Sullivan has been extremely professiona

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BobAnderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasure

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Not familiar with Sullivan so I was a bit skeptical, Nick one of the technicians was able to quickly and neatly clear our main drain. He was very knowledgeable as well as friendly and I would refer him to anyone. Thanks Sullivan and Nick for making this a

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This was the first time I ever used Sullivan's Service and will probably be a customer from now on. The service tech's were knowledgeable, polite, and efficient. They will diligent in their service to ensure my total satisfaction. I could tell by their wo

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Had some severe plumbing issues and Jake F. solved them promptly and professionally on a Friday. He was very pleasent to work with as well. This is the 3rd or 4th visit from Sullivan for various issues and all the techs have been phenomenal. Good employee

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Excellent Service. My problem was immediately addressed the same day I called and the problem was fixed.

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Nick contacted me before arriving to let me know when to expect him. He diagnosed problem provided an estimate and professorial performed work. Highly recommend Sullivan and Nick.

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I guess I couldn't post another review, I did post one about a month ago. I give an 5 star all the way

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I had several faucet problems and Ryan came out 12/30, gave me the estimate. I agreed and he repaired and replaced everything he quoted. Sullivan has done several other jobs for me and I've always been quite pleased, as I was this time.

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Ryan S. was fantastic - as we have come to expect from Sullivan!

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Jake arrived on time and made a great job. He solved the drain problem. He is also so friendly and nice guy. Thanks for everything and all the information. I appreciated it.

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Ryan the tech was great. Knowledgeable, friendly and effective. He diagnosed the problem and then solved it in no time.

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The service person was very knowledgeable and helpful.

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I had a very difficult-to-diagnose issue with an uncommon boiler going kaput. Brandon worked with me and included me in the thought process for diagnosis and was open to ideas for solutions in a very collaborative and mutually respectful manner. I really

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Scott and Matt came out quickly after my call to Sarah this morning. This was actually the second time we had to call for the same clogged sewer line. After clearing the line one more they found a second broken section of the line. Scott sent me an estima

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I had Sullivan give me a bid on an AC and furnace replacement. Glenn was extremely thorough in his inspection of our house, offered multiple options and explained the tradeoffs between them. Prices were in line with the other bids that I got, but Glenn wa

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Excellent Service. Full disclosure of work and costs. Work done efficiently and without issues. Bob and Maureen were very easy to work with. Will call them again for future work.

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We had old lines that were failing. Spoke to Scott who set up the replacement of the lines. Sarah W communicated the info for replacement and Mark B and Matt F did the work. They did an excellent job. It went smoothly. All persons at Sullivan were delight

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SSS is very detail oriented. They have the customers best interest in mind. If you had equipment installed by another company and are now working with SSS, be sure to ask SSS to make sure your equipment is hooked up and is operating the way the machine is

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Great service and professional employees. Sullivan is my go to company for all things plumbing!

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Last week I had some major plumbing work done by Matt and Ryan. They were both very polite and informative. While the price was alittle high, you get the type of service you pay for. A week later, I had a question about resetting the toilet which I did my

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I have been on a service plan with Sullivan for the past 2.5 years. They are absolutely phenomenal! Excellent customer service. Very reliable and easy to work with. I had another positive experience today.

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Sullivan service is the best. Today's technician was Ryan. He was knowledgeable and contacted a restoration company himself when he saw no visible signs of leakage. I appreciate Maureen keeping me abreast of when I would be seen.

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The customer rep called me early enough yesterday to let me know my furnace could not be checked due to emergencies elsewhere. She rescheduled me for today. Ryan came today and checked my furnace. Now I feel safe knowing my furnace is working properly. I

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Thank you so much for the 5 stars, John! They make us so happy. We look forward to serving you again!

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I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

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I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

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The service quality is excellent. Ryan was very helpful solving the problem. Thanks a lot.

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Fast, convenient and affordable.

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The web pages you have for customer reviews are confusing and difficult to use. For me, they never act the same way twice. Google just takes me to a map. I cannot leave a review there. Then the system asks me if I was able to leave my review. When I say n

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Had a small leak from drain pipe joint. Jenell was very quick to arrange emergent service. Nick arrived and fixed the problem very quickly. Result -- problem was fixed almost as soon as it appeared. Well done!

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Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded

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Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded

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The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan. Update: called Sullivan for an unrelated plumbing issue. Jason and Scott were at my house in under an hour,

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Chris and Jason were very professional. They installed our new furnace, air cleaner and humidifier. They did a great job and cleanup was perfect. Everything was explained and they went out of there way helping with covering old holes from our previous the

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Bob was helpful and honest about the issues with my furnace which I appreciated and will definitely recommend to others

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Nick a fine job at solving my water heater problem.

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Ryan S was very nice, worked quickly, and answered all questions.

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Ryan from Sullivan Super service installed my new kitchen faucet this morning. Perfect! Thanks, Maureen, for getting me on the schedule so soon.

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Greg was super personable and friendly without being overpowering. He didn't mind my chatting with him and looking over his shoulder as he worked. He explained everything he was doing. I hired Sullivan via HomeAdvisor to replace a kitchen faucet (I suppli

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Been using these guys for over 20 years. Always prompt and courteous and get the job done right.

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Jack was great! He was on time, courteous and efficient.

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Jack, the technician, came exactly when he said. He quoted an expensive cost, but was able to help me reduce it. I certainly appreciated that. He then proceeded to fix the problem. Unfortunately, the drain stopper was leaking. I called and he came back th

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Fast, friendly, efficient & very informative. Chris, Jim & Glenn were great to work with & job was done, to my satisfaction, on the day scheduled. Very satisfied and would highly recommend.

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Thomas did an excellent job! He was polite, efficient & thorough.

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A sluggish drain lead to a camera snaking of my house drains revealing my cast iron pipes were significantly deteriorated and needed to be replaced. After reading multiple reviews of various plumbing companies, I settled on top rated Sullivan Super Servic

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100% professionalism from start to finish! I so appreciated that someone answered the phone right away when I called the first time. Someone was at my house the very next day! The tech was polite and knowledgeable, and explained all of our options in grea

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the servicemen sent to my house were prompt and professional. they explained everything i asked them to and did a quality job to complete my service call. i highly recommend using sullivan super service, they will be my first call if i ever need anything

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Bob and Maureen were very helpful and courteous! Thank you

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Sarah was especially helpful on the phone. She assigned a technician to come out the same day we had a problem with our furnace. She was friendly and knowledgeable. Nick, the technician Sarah sent to our house, is clearly experienced and enthusiastic abou

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I received excellent service from Maureen by her quickly getting Nick to us to fix our furnace. Nick was very professional, assessed the problem, secured the necessary parts and promptly fixed our furnace. I couldn't be more pleased with their customer se

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They are very respectful and they get the job done, they also clean up after they get done working.

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Although I was not present for the inspection, my husband reported the technician was knowledgeable, courteous and relayed valuable information about future maintenance. We would use his service again definitely.

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Bob Anderson was very helpful, looked beyond the surface problem to make sure there wasn't a worse issue, suggested alternatives, and set up a follow up so I can get replacement quotes. This is my second time working with Sullivan Super Service, they are

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Thank you so very much for your prompt, efficient, and dependable service.

Mary Sue from North Braddock

We have always been pleased with Sullivan’s work and assistance in time of need.

Pat from Dravosburg

Wants to thank everyone for their help! Everyone was great and she is more than satisfied.

Carolyn from Stanton Heights

Thank you for connecting my rain barrel. I appreciate your company volunteering to help accomplish this project.

Dorothy from Forest Hills

We are always really impressed with all aspects of service.

Mimi from Sq. Hill

I’ve been a customer for over 20 years and the service with Randy and Brad is great!

John from Squirrel Hill

Donna’s help is better than excellent. All technicians over all past visits have been super.

Charles from McCandless

Outstanding team effort from sales and installation

John from Forest Hills

Sullivan Plumbing is the Best in so many ways. You have helped us a lot. Your techs are super “across the board”.

Anonymous

I am very pleased with the technician and his explanation about my plumbing problem, no other plumber has ever done this. I have had at least 20 plumbers in the past 50 years.

Irene from Pittsburgh and Allegheny County

Dear Mr. Sullivan,
This letter is to acknowledge the professional and friendly service I received from your employees, Brad and Mark in my home the morning of June 5th. They arrived within two hours of my call on a clogged kitchen sink drain. They worked quickly and yet not hurriedly. I explained that I had a competitor in two months earlier for the same problem and that I called them this time but they could not do the work until the next day. So I saw your ad in the Yellow Pages and decided to give you a try. John Sullivan was very helpful on the phone and scheduled the visit. The boys came in and completed the work and left my kitchen the same way they found it, clean. Which is more than I can say for the competitor from the earlier visit.

They took the time to explain my options. They did a good job explaining the benefits of using the enzyme product to open old iron pipe and I purchased that product on top of the service call.

I think these mean are an asset to your company and should be acknowledged for doing what is seldom found, providing knowledgeable and friendly service.

Mark from Bethel Park

Dear Mr. Sullivan,
I am writing this letter to let you know how very please I am with the new furnace Bob installed for us. It works wonderfully.

Also, I am not in the habit of letting my mother be at home alone when someone is coming into our home to do any kind of repair but I felt so at ease with Bob that I was very comfortable with her being there by herself. The saved me from taking 2 vacationd days off.

Again, the work was excellent, Bob was wonderful and the price was right.

Phyllis from N. Braddock

For all your plumbing, heating and air conditioning needs in Pittsburgh and Allegheny County, call Sullivan Super Service today.

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